Orders or notifications do not arrive

Check the order intake methods and phone settings.

• In "Settings" → "Order intake" the "On the website" method is enabled. Orders sent to WhatsApp or Telegram arrive in the chat, not in the admin panel.
• The app is running, notifications are allowed and the battery does not restrict it — see details.
• Internet is on on the phone.
• Ask the manager whether your plan limit has been reached.